We highly value our customers and want you to have a positive experience with our products. M.O.T.D brushes go through quality assurance before being shipped out to you and although it’s unlikely that you may receive a defective product, it can happen. We provide a warranty that includes a replacement of the item up to 1 year from the receipt date.
M.O.T.D Warranty Covers:
M.O.T.D brushes purchased from motdcosmetics.com
An exchange for the same item marked as damaged. If the item is unavailable, we will provide you with a comparable product or you can opt in to be put on the restock waiting list.
Damage caused by manufacturing defects such as loose ferrule and shedding bristles.
M.O.T.D Warranty Exclusions:
- Lost or stolen brushes
- Wear and tear from use of brushes
- Abused brushes
- Makeup build up within the bristles, to learn how to take care of your brushes read our tips here
- Brushes not purchased on motdcosmetics.com
For manufacturing defects or questions about our warranty please email firstname.lastname@example.org